Frequently Asked Questions

Answers about puppy training, behaviour support, and how Jennie works across Essex.

If you are comparing puppy training in Essex, dog behaviour help, assisted lead walks, or just trying to work out the right first step, this page brings the most common questions together in one place.

The aim is to make things clearer before you book, so you can quickly see how support works, what Jennie can help with, and which route is likely to fit your dog best.

Puppy training FAQs Dog behaviour FAQs Essex coverage Prices and booking

Puppy Training

What are your Puppy Foundations packages?

Puppy Starter (£199) - Most popular. A relaxed 2-hour visit plus a 1-hour follow-up with notes so you have a clear plan to build on.

Puppy Progress (£269) - Two x 2-hour visits with notes and a supported social walk to practise real-life skills.

Puppy Plus (£339) - Two x 2-hour visits, a 1-hour follow-up, notes and two social walks for extra support.

All options teach calm Foundations: name response, settle on a mat, toilet routine, bite inhibition, gentle handling, recall beginnings and loose-lead basics.

Can I start with Starter and upgrade later?

Yes. Begin with Starter and, if you'd like more support after the first session, upgrade to Progress or Plus by paying the difference - no pressure and no lock-ins.

Do you offer pay-as-you-go sessions?

Absolutely. You can book single sessions as needed. Many families do one in-depth visit and then add occasional check-ins during growth spurts or teething.

When should we start puppy training and what's included?

Start at home from around 8 weeks. A session includes a friendly assessment, a tailored plan, coached practice with you and your puppy, simple homework, and written notes so you know exactly what to do next.

Do you offer one-to-one puppy training across Essex?

Yes. Jennie offers one-to-one puppy training across Essex, with many families choosing home visits because it is easier to work on biting, toileting, calm greetings, settling, and early lead skills in the places those things are actually happening.

Dog Behaviour

What are your Dog Behaviour Foundations packages?

Starter Consult (£140) - A relaxed 2-hour visit with follow-up notes so you have a clear first plan to work from.

Progress Pack (£260) - Starter Consult plus two 60-minute follow-ups, video review, plan adjustments, and 30-day support. This is the recommended starting point for most owners who want steadier follow-through.

Reactivity Focus - A more focused route for dogs whose barking, lunging, or walk stress needs more structure over time. Jennie can help you decide if that is the better fit.

All options focus on calm foundations for behaviour change: safety routines, settle on a mat, lead skills for decompression walks, needs-based enrichment, and owner coaching that feels workable in real life.

Can you help with reactive, anxious or aggressive dogs?

Yes. I specialise in big feelings - barking and lunging, fear, frustration, guarding, visitor worries and handling sensitivities. We'll build a safety-first plan and practise calm alternatives your dog can succeed with.

How does a behaviour consultation work?

We start with an in-depth chat and observation, identify triggers and needs, then coach practical steps. You'll get written notes, simple homework and WhatsApp support to keep you moving forward.

Do you collaborate with my vet if needed?

Yes. With your consent I can share summaries with your vet and work alongside them, especially useful for pain, anxiety or medication reviews. If a referral is more appropriate, I'll guide you.

Can you help if my dog barks, lunges, or reacts on walks?

Yes. Walk struggles are one of the most common reasons owners get in touch. Support looks at what is driving the reaction, what your dog can cope with right now, and how to build calmer patterns through practical handling and realistic next steps.

What owners usually want to know first

  • Whether they need puppy training, behaviour support, or a walk-based session
  • How home visits work and whether local walk coaching is included
  • What areas in Essex Jennie covers
  • Whether support is reward-based and tailored to their dog
  • How much help they can expect after the first session

If your question is not listed here

That usually just means your dog needs a bit more context than a general FAQ can give. Jennie can look at your dog's age, the main struggle, and whether the hardest moments happen at home, on walks, or both.

If you want a more direct answer, the contact form is the quickest way to explain what is going on and get pointed towards the right route.

General

Where are you based and which areas do you cover?

I'm based in South Woodham Ferrers and cover Essex. If you're unsure I cover your area, send me a WhatsApp message and I'll confirm.

Which training methods do you use?

Positive reinforcement and reward-based methods only. We work under threshold, build confidence and choice, and never use aversive tools or intimidation.

Do you offer online sessions?

Yes. Online coaching is great for assessment, planning and owner training, especially for dogs worried by visitors or families further away.

Can I attend and be involved in the training?

Absolutely. Owner coaching is central to success. I'll guide you step-by-step so you feel confident continuing at home and on walks.

Do you work with rescue dogs?

Yes. I have experience supporting rescue dogs with trauma, uncertainty and reactivity. We go at your dog's pace with gentle, welfare-first plans.

How do I book and what happens first?

Use the contact form or send me a WhatsApp message. I will reply within one business day, confirm your goals, and suggest the best first step so you do not have to work it all out alone first.

What should I prepare for a visit?

Have small soft treats, your dog's usual equipment, and a comfy mat or blanket ready. Note any recent changes in health or routine. We'll plan calm, safe set-ups if visitors or walks are part of the work.

What's your cancellation or rescheduling policy?

If plans change, just let me know as early as possible. I'll share the current notice period and any fees when you book so everything is clear and fair.

How much do your services cost?

Current prices are listed on each service page. Guide prices: Starter Consult £140, Progress Pack £260, Puppy Starter £199, Basic Assisted Lead Walk £60, Behaviour Lead Assessment £120, and Premium Behaviour Package £169. If you are unsure which route fits best, Jennie can point you towards the most sensible starting point.

Need a clearer route?

You do not need to work it all out alone before booking.

If you have read the FAQs and still feel unsure whether you need puppy training, behaviour support, assisted lead walks, or an online consultation, Jennie can help you narrow that down quickly.