Privacy Policy

Last Updated: 28/05/2025

At Jennie’s Positive Paws, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information.

1. Who We Are

Jennie’s Positive Paws is a UK-based dog training and walking service. Our website address is: www.jenniespositivepaws.com.

2. What Data We Collect

We may collect the following information:

Your name and contact details (email, phone number)
Information about your dog (name, breed, age, behaviour)
Your preferences and communications with us

3. How We Use Your Data

We use your data to:

Contact you about our services
Book training sessions or consultations
Understand your dog’s needs
Send service-related updates or replies

We do not sell or share your data to third parties without your explicit consent, except when required by law.

4. Legal Basis for Processing

We collect your data under the lawful basis of “legitimate interests” to deliver the services you’ve requested. In some cases, we may also rely on your consent, particularly when you provide us with personal information for booking consultations or services.

5. How We Store Your Data

We store data securely using password-protected systems and encrypted databases. Your data will be retained only as long as necessary for providing our services or as required by law. If you request that your data be deleted, we will ensure it is done securely and promptly.

6. Third-Party Data Processors

We may share some personal information with trusted third-party providers for the purposes of providing services, such as booking platforms or email communication services. These providers are required to handle your data with the same level of care and in accordance with data protection laws.

7. Your Rights

Under the UK GDPR, you have the right to:

Access the personal data we hold about you
Correct inaccurate data
Request deletion of your data
Withdraw your consent at any time

To make a request, contact us at: jennie@jenniespositivepaws.com

8. Cookies

This website may use cookies to improve your browsing experience. Cookies are small text files placed on your device. You can disable cookies via your browser settings, but this may affect your website experience.

9. Data Security

We implement industry-standard data security measures, such as encryption and secure servers, to protect your personal data from unauthorized access, alteration, or disclosure.

10. Contact

If you have questions about this policy or your data:

Jennie’s Positive Paws
Email: jennie@jenniespositivepaws.com
Phone: 07539 360996